Terms and Conditions sino88 — Complete Guide for Members

01 Acceptance of Terms and Conditions

Welcome to sino88. This Terms and Conditions document ("Terms") governs your use of the sino88 website and all related services. By accessing, registering, or using any part of the sino88 platform, you automatically agree to be bound by all Terms stated in this document.

If you disagree with any part of these Terms, you are not permitted to use the sino88 platform. Continued use of the platform following any changes to these Terms constitutes your acceptance of those changes.

02 Member Eligibility

To register and use the sino88 platform, you must meet all of the following eligibility criteria without exception:

• Be at least 18 years on the date of registration.
• Not residing in any jurisdiction where online gaming activity is legally prohibited.
• Not previously suspended or banned from the sino88 platform.
• Register using accurate, complete, and up-to-date personal information.
• Not representing or registering on behalf of another individual.

03 Account Registration

Each individual is only permitted to hold one (1) active account at sino88 at any one time. Holding multiple accounts is strictly prohibited and may result in the termination of all associated accounts along with the forfeiture of any remaining balances.

During registration, you are required to provide accurate and complete information, including your full name, date of birth, email address, and an active mobile number. A KYC (Know Your Customer) verification process will be carried out to confirm your identity before your first withdrawal is permitted.

• Accepted documents for KYC: MyKad, passport, or any valid government-issued identification in Malaysia.
• Address verification may be required via a recent bank statement or utility bill.
• The KYC process is typically completed within 1–3 working days.
• You are responsible for keeping your account information up to date whenever changes occur.

Sino88 reserves the right to request additional documents at any time for anti-money laundering (AML) compliance purposes. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension.

04 Deposit & Withdrawal

Sino88 supports a variety of local payment methods including FPX, Touch 'n Go eWallet, GrabPay, MAE by Maybank, and direct bank transfer to all major Malaysia banks. All deposits are credited instantly to your account once payment is confirmed by the payment service provider.

Deposit Policy:

• Minimum deposit: RM 10 per transaction.
• The maximum daily deposit limit may vary depending on the selected payment method.
• All deposits must be made using a payment method registered in the member's own name — third-party deposits are not accepted.
• Sino88 does not charge any processing fees for deposits.

Withdrawal Policy:

• Minimum withdrawal: RM 30 per transaction.
• Withdrawal requests are processed within 1–24 working hours upon completion of KYC verification.
• Withdrawals may only be made to a bank account or e-wallet registered under the same member's name.
• Sino88 reserves the right to request additional verification for withdrawals exceeding certain limits.
• Members must ensure all bonus wagering requirements have been met before making a withdrawal.

05 Bonus & Promotions

Sino88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and loyalty programs. Each promotion is subject to specific terms and conditions stated alongside the offer.

General Bonus Terms:

• The welcome bonus may only be claimed once per new member.
• The wagering requirement must be fulfilled before bonus funds can be converted into withdrawable cash.
• The standard wagering requirement is 20x–30x the bonus value, unless otherwise stated in a specific promotion.
• The bonus validity period is 7 days from the date the bonus is credited to the account, unless stated otherwise.
• Bonuses cannot be transferred to another member under any circumstances.
• Sino88 reserves the right to cancel or modify any promotion at any time without prior notice.

06 Game Rules

All games on sino88 use a Random Number Generator (RNG) system independently verified by international auditing bodies. This ensures every game outcome is completely random and cannot be influenced by any party.

• Game results that have been finalised by the system cannot be reversed.
• In the event of a technical disruption during a game session, sino88 will attempt to restore the session. If restoration is not possible, the wagered amount will be refunded to the member's account balance.
• Confirmed wagers cannot be cancelled by members.
• Sino88 reserves the right to void any wager suspected of involving fraud or exploitation of a technical bug.
• The minimum and maximum betting limits for each game are as displayed within the respective game interface.

07 Prohibited Conduct

To maintain a safe and fair environment for all players, Sino88 strictly prohibits the following conduct:

• Using automated software (bots), scripts, or any tools designed to automate gameplay or exploit the system.
• Hacking, attempting to breach, or interfering with the platform's security systems.
• Spreading false or misleading information about sino88 to other players.
• Money laundering or using the platform for any illegal financial activity.
• Collusion between players to cheat or gain an unfair advantage in any game.
• Using a VPN or proxy to conceal your actual location in order to bypass regional restrictions.
• Any form of threats, harassment, or abusive language directed at sino88 customer support staff.

Any violation of the above prohibitions will result in immediate action, including account suspension, forfeiture of balance, and legal action where necessary.

08 Privacy & Data Security

Sino88 is committed to protecting the privacy and data security of all members. The collection, use, and storage of your personal data is carried out in accordance with our Privacy Policy, which can be read in full on the Privacy Policy.

• Your personal data is used solely for service delivery, identity verification, and regulatory compliance purposes.
• Sino88 does not sell or disclose your personal data to third parties without your consent, except as required by law.
• You are solely responsible for maintaining the confidentiality of your account password.
• Please contact customer support immediately if you suspect your account has been compromised.

09 Intellectual Property

All content on the sino88 platform — including but not limited to logos, graphics, text, interface design, software, and brand names — is the exclusive property of sino88 and is protected by applicable intellectual property laws.

You are not permitted to copy, redistribute, modify, or use any platform content for commercial purposes without written consent from Sino88. Permitted use is limited to personal viewing within the normal context of platform usage.

10 Liability Limits

Sino88 provides the platform on an "as-is" basis and makes no guarantee that the service will always be free from technical disruptions or errors. To the extent permitted by law:

• Sino88 is not liable for any indirect, consequential, or exemplary losses arising from use of the platform.
• Sino88's total liability to any member shall not exceed the total amount deposited by that member in the 30 days preceding the claim.
• Sino88 is not liable for losses arising from the failure of third parties such as banks or e-wallet providers.

11 Account Suspension & Termination

Sino88 reserves the right to suspend or terminate any member account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Suspected fraud, money laundering, or any other illegal activity.
• Providing false information during registration or the KYC process.
• Requests from competent authorities.
• Account inactive for more than 12 consecutive months.

Members who wish to voluntarily close their account may do so by contacting the Sino88 customer support team. Any valid remaining balance will be refunded once all verification requirements are fulfilled and there are no outstanding issues.

For responsible gaming options including temporary account suspension, please visit the Responsible Gaming us.

12 Changes to the Terms

Sino88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any material changes will be communicated to members via registered email or a notice displayed on the platform at least 7 days before the changes take effect.

Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you have the right to close your account before they take effect.

13 Contact Us

If you have any questions, confusion, or complaints regarding these Terms and Conditions, please contact the sino88 customer support team, available 24 hours a day, 7 days a week.

• Support email: [email protected]
• Live chat: Available directly on the Sino88 platform
• Email response time: Within 24 working hours

For frequently asked questions, please visit the FAQ us for immediate assistance.