Sino88 takes our responsibility to protect every piece of personal information you entrust to us seriously. This document transparently explains how your data is collected, used, and protected.
Six core principles that guide how we handle your personal data every day.
All data transmitted between your device and sino88 servers is protected by 256-bit SSL encryption — the highest security standard used by global financial institutions.
Sino88 has never and will never sell, rent, or transfer your personal data to any third party for commercial purposes without your explicit consent.
We only collect data that is strictly necessary to provide our services to you. No excess information is gathered — data minimisation is a core principle of our policy.
You have full rights to access, correct, transfer, or delete your personal data. Data rights requests will be processed within 30 working days.
The Sino88 Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a local user are always protected.
In the event of any security incident involving your data, sino88 is committed to notifying you within 72 hours of the incident being detected and confirmed.
Sino88 ("we", "Platform", or "sino88") respects the privacy of every individual who uses our platform. This Privacy Policy document explains how we collect, store, use, and protect your personal information when you register or use any services provided by sino88.
This policy applies to all users of the Sino88 platform — including website visitors, registered members, and users of our mobile app. By using the Sino88 platform, you agree to the data handling practices described in this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions sino88. Together, these two documents form the complete agreement between you and our platform.
Sino88 collects your personal information through several means — directly when you register and use the platform, automatically through tracking technologies, and in certain cases, from trusted third-party sources.
Categories of data we collect:
Full name Date of birth Email Address Phone number Full Address Bank account information Identity documents (KYC) IP Address Device type & browser Location data (country/region) Game history & transactions Support communication records
Your credit card or debit card information not stored directly by sino88. All card processing is handled by third-party payment providers that meet PCI DSS security standards.
Every piece of information we collect has a clear and legitimate purpose. sino88 uses your personal data for the following purposes:
Sino88 only processes your personal data when there is a lawful basis for doing so. Those bases are as follows:
Sino88 does not sell your personal data. However, under certain limited circumstances, we may share your data with the following parties:
All third parties that receive data from sino88 are required to adhere to the same data protection standards we impose on ourselves.
The sino88 platform uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and ensure the security of your login session. We use several types of cookies:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect some platform functionality.
Sino88 stores your personal data on secure servers with strict access controls. We employ multiple layers of technical and organisational protection to safeguard your data from unauthorised access, loss, or misuse.
Regarding retention periods, Sino88 stores your personal data for the duration of your active membership, and up to 7 years after account closure for legal compliance and financial record purposes. After this period, your data will be securely deleted or anonymised.
As a sino88 member, you hold the following rights regarding your personal data. All requests will be processed within 30 business days from the date of receipt:
| Your Rights | Description |
|---|---|
| Right of Access | You have the right to obtain a copy of the personal data we hold about you. |
| Right to Rectification | You may request that we correct any personal data that is inaccurate or incomplete. |
| Right to Erasure | You may request the deletion of your personal data, subject to applicable legal retention obligations. |
| Right to Restriction | You have the right to request that we restrict the processing of your data under certain circumstances. |
| Right to Portability | You may request your data in a structured, machine-readable format for transfer to another provider. |
| Right to Object | You have the right to object to the processing of your data for direct marketing purposes at any time. |
| Withdraw Consent | Where processing is based on consent, you may withdraw it at any time without affecting the validity of prior processing. |
To exercise any of the above rights, please contact our customer support team or email your request to the address stated in the Contact Us section below.
The sino88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who believe their child has registered on our platform are requested to contact us immediately.
The sino88 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the sino88 platform. sino88 is not responsible for the privacy practices of third-party websites you may access through those links. We encourage you to read the privacy policy of every website you visit.
Sino88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Each new version will state the updated date at the top of the document.
If material changes are made to this Privacy Policy, we will notify you via your registered email or a notice displayed on the platform at least 7 days before the changes take effect. Continued use of the platform after the effective date will be considered your acceptance of the updated policy.
We recommend you review this Privacy Policy page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the sino88 Data Protection Officer (DPO) through the following channels:
For more information on responsible gaming and our commitment to member well-being, visit the Responsible Gaming page. Frequently asked questions about the platform can also be answered on the FAQ.
Sino88 prioritises your security and privacy in every aspect of our platform. Register today and enjoy a gaming experience trusted by thousands of Malaysian players.
By registering, you agree to the Terms and Conditions and our Privacy Policy.